Automated Assessment Workflows

Use simple yet powerful workflows to automate processing a candidate's assessment based on their score and timing.

These workflows can be used to automatically approve or reject a candidate, show a custom message, send them to a new assessment or external website, assign them to team members or labels, or even trigger custom webhooks.

Some functions below are only available on with the Advanced Assessment Workflows feature.

Getting Started

ADD A WORKFLOW Button
ADD A WORKFLOW Button

From the assessment details page, click the ADD A WORKFLOW button. This will take you to the assessment editor with the basic & default workflows ready to get started quickly.

How Automated Workflows Work

Workflows work by matching the against the score and/or timing of the assessment. They are matched in a top-down order as you see them on the page and only the first workflow to match is processed.

Important

For example, if the top workflow is WHEN Score is at least 50% and the second is WHEN Score is at least 25%, the second workflow will never be processed.

Default Workflow

At the bottom of the list is the Default Workflow. This workflow is only processed if none of the other match. If you have no other workflows enabled, the Default Workflow will always be used. The default workflow can be useful if the Qualified Assessment is part of a larger hiring or education process to show custom messages or redirect the candidate to a different website.

Basic Workflows

Basic Workflows
Basic Workflows

To make it easier to get started, basic approve and reject workflows are automatically added (but not enabled) to every assessment. These workflows have fewer options, but make it easy to get started with our automation process.

Basic Approve Workflow
Basic Approve Workflow

To enable, click the slider or title, and add in a minimum or maximum score to trigger the workflow. Then enable one or more of the available options (see below for details).

Note on Send to Next Assessment, Mark candidate as…, and Send candidate to website

These three options are interconnected. If you choose to send the candidate to a next assessment, you cannot set their status because they will be reset to Invited automatically. You also cannot send them to a website since it would conflict with the next assessment.

Likewise, if you choose to set their status or send them to a website, you cannot send them to a new assessment.

You can, however, set both their status and send them to a website.

On custom plans, you can add more advanced options to the basic workflows by clicking Show Advanced Conditions & Actions.

Custom Workflows

Custom workflows are only with the Advanced Assessment Workflows feature.

Custom Workflow
Custom Workflow

Click on ADD CUSTOM WORKFLOW to insert a new, custom workflow. These are more advanced workflows which can be triggered on high- or low-scores and/or slow- or fast-timing.

You can give your custom workflow a name to help you keep track of the purpose of it. Custom workflows have the all of the same actions available to them as basic workflows, including all the advanced actions.

Note

If you add a custom workflow and do not use the basic workflows, they won't show up by default the next time you edit the assessment. You can add them back in at any time using the RESTORE BASIC WORKFLOWS button.

Rearranging Workflows

Drag Handle
Drag Handle

The order matters since the first workflow to match is the one that is processed. Use the drag handle on the right side of the workflow to drag the workflow up or down to re-arrange them.

Automation Recipes

Below are a few examples which can be used as recipes to help you get started with automated workflows.

Recipes marked with a star can only be configured with the Advanced Assessment Workflows feature.

Automate Candidate Categorization

You can easily approve, reject, and add labels to candidates based on score.

Automatically Approve Candidates

  1. Enable the Basic Approve Workflow
  2. Set the minimum score
  3. Enable Mark as Approved

Automatically Reject Candidates

  1. Enable the Basic Reject Workflow
  2. Set the maximum score
  3. Enable Mark as Rejected

Automatically Add Candidates to Labels

  • For default label assignment (when not matching the score):

    1. Enable the Basic Approve Workflow
    2. Enable Add to labels and enter any labels you want to add
  • For label assignment based on score:

    1. Enable the Basic Approve Workflow or Basic Reject Workflow
    2. Set the minimum or maximum score
    3. Click Show Advanced Conditions & Actions
    4. Enable Add to labels and enter any labels you want to add
Note

Only the first matching workflow is processed. If you want to include the same label in the default workflow and in an approve or reject workflow, you'll need to copy it into each step.

Integrate Qualified into a Hiring Process

If you have an existing hiring process, and would like to integrate Qualified in the middle, one solution would be to use an automated workflow to send the candidate back to the external process after they complete.

  1. First, unless you have API access configured on your account to automate invitations, you'll need to disable Invite Only on the assessment

    • Click on General Info & Settings
    • Then click Invitation Settings
    • Uncheck Invite Only
    • Click SAVE
  2. In your application process, send the candidates to the shareable link now visible on the assessment page.
  3. Enable the redirect back to your process:

    • If you always will send the candidates to the same URL

      1. Enable the Default Workflow by clicking the slider
      2. Enable Send candidate to website
      3. Add the website or page to return to after the assessment is complete
    • If you want to send passing candidate to a different URL

      1. Enable the Basic Approve Workflow
      2. Set the minimum score
      3. Enable Send candidate to website
      4. Add the website or page to return to after the assessment is complete
    • If you want to send failing candidate to a different URL

      1. Enable the Basic page Workflow
      2. Set the maximum score
      3. Enable Send candidate to website
      4. Add the website or page to return to after the assessment is complete

    In all cases above, you can also add a custom message to be shown alongside the redirect explaining what's happening. Otherwise, the redirect will automatically trigger after a few seconds.

Send successful candidates to the next assessment

You can easily have the candidate move through several assessments based on if they are successful.

  1. Enable the Basic Approve Workflow
  2. Set the minimum score
  3. Enable Send to next assessment and select the next assessment from the list

Send unsuccessful candidates to another assessment for further evaluation

You can use automation to further test candidates who may have struggled with an assessment, enabling you to find candidates who may have struggled with part but are still overall a success.

  1. Enable the Basic Reject Workflow
  2. Set the maximum score to be considered failing
  3. Click Show Advanced Conditions & Actions
  4. Enable Send to next assessment and select the next assessment from the list

Assign Team Members to evaluate candidates

Use Assign to team members to ensure that the right team members are reviewing each candidate.

Assign the same team members every time

  1. Enable the Default Workflow
  2. Enable Assign to team members and add the team members

Assign different team members based on score

This could be useful if, for example, you only want to have a developer evaluate a candidate who performed above a certain level, otherwise you want your recruiting team to handle rejecting the candidate without further review.

  1. Enable the Basic Approve Workflow and/or Basic Reject Workflow
  2. Set a minimum or maximum score
  3. Click Show Advanced Conditions & Actions
  4. Enable Assign to team members and add the team members